How Do I Change the Tenant on a Property?

Change the tenant on a property

There's no separate "tenant" record to move between properties — a tenant is just a name and mobile number attached to the property itself. Changing tenants means editing those two fields.

From your dashboard, open the property and tap Manage, then:

• Edit tenant — update the name and/or mobile number for the incoming tenant.
• Remove tenant — clears the name and mobile number without setting a new one. Calls from that property will show a number instead of a name until you add a new tenant.
• Add tenant — appears instead of "Edit tenant" when the property doesn't currently have one set.

Every change is logged to the property's timeline, so you can see when a tenant was added, updated, or removed.

Nothing else moves with the tenant

The property's number, call handling settings, and history of past calls and messages all stay exactly as they are — changing the tenant only updates who the property is currently associated with, not any of the property's own configuration.