What Happens If I Run Out of Minutes or Texts?

Check your usage

Your dashboard shows a monthly usage bar for minutes and texts. It changes colour as you get closer to your limit, so you can see at a glance how much of your monthly pool is left.

Running out

Most plans include a small automatic allowance beyond your monthly pool, so a call or text that pushes you slightly over your limit doesn't immediately stop working. Once that allowance is used up, further calls stop ringing through and go straight to voicemail instead — texts behave the same way, going undelivered rather than sending once you're over.

If you're consistently running close to your limit, moving to a plan with a larger monthly pool is usually more cost-effective than relying on the overage allowance each month. See Can I upgrade my plan?