How Do I Set My Active Hours Schedule?

Set your active hours

Go to Settings → Availability → Active hours.

• Pick the days you take calls by tapping each day on/off.
• Set a From and Until time for those days using the hour steppers.

Outside the days and hours you've set, calls go straight to voicemail instead of ringing through to you — the caller hears a message letting them know you'll get back to them, and a voicemail is recorded and transcribed for you to read when you're next available.

It applies across your whole account

Active hours apply to every property on your account at once — there isn't currently a way to set different hours per property. If you want to understand the reasoning behind using active hours in the first place (rather than just muting your phone), see How to Stop Tenants Calling You Late at Night, which also covers overriding your hours for a single evening or day off.